ServiceNow Administrator

Ireland

Permanent
€55000 - €75000 per annum, Benefits: Full private health care

We are recruiting on behalf of a prestigious client who is looking for a skilled ServiceNow Administrator to take ownership of the current ServiceNow platform, managing upgrades, maintaining plugins, and overseeing workflow processes.

Benefits:

Base salary up to £65,000
Attractive pension scheme
Comprehensive health insurance
25 days of annual leave (Option to buy more)
Funded bursary for your own personal development
Huge retail discounts
Frequent social events & Incentives
Funded ServiceNow Certifications
& so much more!

Key Responsibilities:

Develop and implement solutions for both internal and external stakeholders
Perform business analysis and process optimization
Diagnose issues and design effective solutions, recommending system enhancements
Customize and configure the ServiceNow platform to align with organizational needs
Automate processes by creating and managing workflows, business rules, and scripts
Manage user roles, permissions, and access controls
Resolve technical issues within the ServiceNow platform
Work with IT teams to integrate ServiceNow with other systems and tools
Ensure optimal performance and scalability of the ServiceNow instance

What you will need to be successful:

Proven hands on experience with ServiceNow platform
Proficiency in JavaScript/AngularJS
Background in database design and modelling
Experience in administering core functionalities of the ServiceNow platform
Hands on experience with ServiceNow ITSM & CSM modules
Configuration Management Database (CMDB) with SCCM, InTune, Azure, AWS, SAM/HAM (Desirable)
Experience with: Service Level Agreements (SLAs), Catalog Builder, Domain-separated data, Flow Designer, UI Builder, Portal administration, Performance Analytics
ServiceNow CSA Certified Minimum

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