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ServiceNow Architect Requirement - Public Sector Client

London, United Kingdom

Contract
Competitive

ServiceNow Architect 
Up to £120,000 Plus Benefits
London - Hybrid
My client is a public sector consultancy that is a delivering on a large programme of work within the Public Sector. Ideally they require a Security Cleared Architect (elligible for Security Clearance is fine too). They are looking for someone to add avlue to their new function.

Key Responsibilities:
  • Solution Design and Architecture:
    • Lead the design and architecture of ServiceNow solutions to meet business requirements.
    • Develop and maintain architectural blueprints, standards, and best practices.
    • Ensure solutions are scalable, secure, and aligned with business objectives.
  • Technical Leadership and Guidance:
    • Provide technical leadership and mentorship to ServiceNow development teams.
    • Guide the selection and implementation of ServiceNow modules and applications.
    • Oversee code reviews and ensure adherence to coding standards.
  • Platform Management and Optimization:
    • Manage the ServiceNow platform, including upgrades, patching, and performance tuning.
    • Monitor system performance and identify areas for optimization.
    • Ensure platform stability and availability.
  • Integration and Automation:
    • Design and implement integrations between ServiceNow and other systems.
    • Develop automated workflows and processes to improve efficiency.
    • Utilize integration tools and technologies, such as REST APIs, SOAP, and web services.
  • Security and Compliance:
    • Ensure ServiceNow solutions comply with security policies and regulations.
    • Implement security best practices and controls.
    • Conduct security assessments and vulnerability testing.
  • Stakeholder Management:
    • Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
    • Communicate technical concepts to non-technical audiences.
    • Manage expectations and ensure stakeholder satisfaction.
  • Continuous Learning:
    • Stay up-to-date with the latest ServiceNow features, releases, and best practices.
    • Participate in training and certification programs.
    • Contribute to the ServiceNow community.
Skills and Qualifications:
  • Extensive ServiceNow Experience:
    • Deep understanding of the ServiceNow platform and its various modules (ITSM, ITOM, ITBM, HR, CSM, etc.).
    • Hands-on experience in designing, implementing, and configuring ServiceNow solutions.
    • Experience with ServiceNow development tools and technologies (JavaScript, AngularJS, REST APIs, etc.).
  • Technical Proficiency:
    • Strong understanding of IT service management (ITSM) principles and processes.
    • Knowledge of software development methodologies (Agile, Waterfall).
    • Experience with integration technologies and protocols.
    • Understanding of security concepts and best practices.
  • Certifications:
    • ServiceNow Certified System Administrator (CSA)
    • ServiceNow Certified Implementation Specialist (CIS) in relevant modules
    • ServiceNow Certified Application Developer (CAD)
    • ServiceNow Certified Master Architect (preferred)
  • Soft Skills:
    • Strong leadership and communication skills.
    • Excellent analytical and problem-solving skills.
    • Ability to work independently and as part of a team.

    • Strong stakeholder management skills.
Additional Considerations:
  • Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
  • Experience in a specific industry or domain (e.g., healthcare, finance).
  • Knowledge of ITIL framework.
This list provides a comprehensive overview of the key responsibilities, skills, and qualifications for a ServiceNow Architect. The specific requirements may vary depending on the organization and the complexity of the ServiceNow environment.

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