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Salesforce Business Analyst (Contract) | Outside IR35 | Hybird - Nottingham | 6 months | £450 per day

Location: Nottingham (2-3 days per week onsite)
Contract Length: 6 Months
Day Rate: Approximately £450 per day
IR35 Status: Outside IR35

I am currently recruiting for an experienced Salesforce Business Analyst to support a significant Salesforce transformation programme focused on enhancing customer, partner and user experiences through Salesforce Experience Cloud.

This role will play a key part in bridging the gap between business stakeholders and technical delivery teams, ensuring requirements are clearly defined, documented and translated into actionable user stories and solution designs. The successful candidate will be heavily involved in requirements gathering, process improvement, stakeholder engagement and helping prepare the business for the successful adoption of new Salesforce capabilities.

Working alongside Salesforce Architects, Developers, Product Owners and business teams, you will contribute to the design and delivery of scalable Salesforce solutions across multiple clouds, with a particular emphasis on Experience Cloud.

Key ResponsibilitiesLead stakeholder workshops and discovery sessions to elicit, analyse and document business requirements.Gather and challenge requirements to ensure clarity, completeness and alignment with business objectives.Create and maintain detailed process maps, including current-state (as-is) and future-state (to-be) processes.Translate business needs into well-defined user stories, acceptance criteria and backlog items.Support the design and development of Salesforce Experience Cloud solutions and related business processes.Work closely with Salesforce Architects and technical teams to develop solution designs and supporting documentation.Build and present prototypes and proof-of-concepts where appropriate to validate requirements and user journeys.Drive business readiness activities, ensuring stakeholders are prepared for process and technology changes.Support development, testing, UAT and deployment activities throughout the project lifecycle.Facilitate communication between business and technical teams, ensuring a shared understanding of requirements and priorities.Assist with Salesforce configuration activities where required, primarily through declarative tools.Required Skills & Experience EssentialProven experience as a Business Analyst delivering Salesforce projects.Strong hands-on experience with:Salesforce Experience CloudSales CloudService CloudExtensive experience gathering and documenting business requirements.Strong workshop facilitation and stakeholder management skills.Experience creating process maps and documenting business workflows.Ability to write high-quality user stories and acceptance criteria.Experience working within Agile delivery environments.Ability to translate technical Salesforce concepts into business-friendly language.Strong communication, documentation and organisational skills.Excellent attention to detail and ability to manage multiple priorities.DesirableSalesforce Business Analyst Certification.Experience with:Salesforce Loyalty Management / Loyalty CloudSalesforce B2B CommerceData modelling and data migration experience.Experience supporting change management and business readiness activities.Salesforce platform configuration experience.
If this is of interest please respond with your most up to date CV & I'll give you a call if you look like a good fit Read less

Programme Manager | Hybrid –  3 days - Nottingham | 6 Months | £700–£800 per day | Outside IR35

I'm recruiting for a Programme Manager leading the final stages of a major CRM implementation, with a strong emphasis on programme governance, risk control, and PMO alignment. The role ensures delivery stability, tight control of RAID and reporting, and full business readiness for transition into BAU.

Core FocusGovernance leadership — Own programme controls, standards, reporting cadence, and assurance.Risk & issue control — Drive RAID discipline, anticipate blockers, and enforce mitigation.Salesforce delivery oversight — Manage late‑stage Salesforce rollout, ensuring alignment between technical delivery and business outcomes.PMO partnership — Work closely with PMO on plans, dependencies, governance packs, and reporting.Stakeholder alignment — Engage sponsors, business owners, technical leads, and suppliers.Business readiness — Ensure adoption, comms, training, and BAU transition are fully prepared.Financial control — Oversee budget, forecast accuracy, and supplier performance.
Key DeliverablesIntegrated programme plan and dependency mapRAID log with strong governance disciplineExecutive reporting and steering materialsBenefits tracking and readiness plansTransition‑to‑BAU planSupplier oversight (Salesforce partners)
Required ExperienceLeadership of large‑scale IT change programmesStrong governance, RAID control, and executive reportingSalesforce implementation experience (preferably late‑stage stabilisation)PMO‑heavy environments with multi‑supplier deliveryStrong understanding of technology change and business transformation
If this is of interest please respond with your most up to date CV & I'll give you a call if you look like a good fit.
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Salesforce Programme Manager | Hybrid – Nottingham | 6 Months | £700–£800 per day | Outside IR35

Salesforce Programme Manager leading the final stages of a major Salesforce implementation, with a strong emphasis on programme governance, risk control, and PMO alignment. The role ensures delivery stability, tight control of RAID and reporting, and full business readiness for transition into BAU.

Core FocusGovernance leadership — Own programme controls, standards, reporting cadence, and assurance.Risk & issue control — Drive RAID discipline, anticipate blockers, and enforce mitigation.Salesforce delivery oversight — Manage late‑stage Salesforce rollout, ensuring alignment between technical delivery and business outcomes.PMO partnership — Work closely with PMO on plans, dependencies, governance packs, and reporting.Stakeholder alignment — Engage sponsors, business owners, technical leads, and suppliers.Business readiness — Ensure adoption, comms, training, and BAU transition are fully prepared.Financial control — Oversee budget, forecast accuracy, and supplier performance.
Key DeliverablesIntegrated programme plan and dependency mapRAID log with strong governance disciplineExecutive reporting and steering materialsBenefits tracking and readiness plansTransition‑to‑BAU planSupplier oversight (Salesforce partners)
Required ExperienceLeadership of large‑scale IT change programmesStrong governance, RAID control, and executive reportingSalesforce implementation experience (preferably late‑stage stabilisation)PMO‑heavy environments with multi‑supplier deliveryStrong understanding of technology change and business transformation
If this is of interest please respond with your most up to date CV & I'll give you a call if you look like a good fit.

Salesforce Programme Manager | Hybrid – Nottingham | 6 Months | £700–£800 per day | Outside IR35 Read less