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Content Designer – GDS Experience Required

📍 Hybrid – Newcastle
💰 £300 per day (Inside IR35)
📅 6–12 Month Contract

We're currently looking for an experienced Content Designer to join a high-profile public sector programme delivering user-centred digital services.

This is an excellent opportunity for someone with strong Government Digital Service (GDS) experience who is passionate about creating clear, accessible and user-focused content that helps citizens successfully interact with government services.
Key ResponsibilitiesDesign and develop content for digital services in line with GDS standards and principles.Work closely with User Researchers, Service Designers, Business Analysts and Developers within agile multidisciplinary teams.Create clear, concise and accessible content based on user needs and evidence.Conduct content audits, reviews and iterations to continuously improve user journeys.Ensure all content meets accessibility requirements and follows GOV.UK style guidelines.Contribute to content strategy and support service assessments where required.Essential Skills & ExperienceProven experience working as a Content Designer within GDS/government environments.Strong understanding of GOV.UK style guides, accessibility standards and service manual principles.Experience designing content for complex digital services.Ability to use research insights and data to inform content decisions.Comfortable working in agile delivery teams.Excellent stakeholder management and communication skills.
If this is of interest, please respond with your most up to date CV & I'll give you a call if you look like a good fit.  Read less

Role: ServiceNow Test Lead
Type: Contract (Inside Ir35)
Location: Remote (Occasional travel in office)
Duration: 6 months

About the Role
We are seeking an experienced Test Lead to join a high-profile digital transformation programme within the healthcare sector. This is an exciting opportunity to play a pivotal role in ensuring the successful delivery of high-quality technology solutions within an Agile delivery environment. 
As the Test Lead, you will own the end-to-end testing strategy, coordinating testing activities across multiple workstreams and ensuring releases meet defined quality standards. You will work closely with Product Owners, Delivery Managers, Business Analysts, Developers, and key stakeholders to deliver robust and reliable solutions. 

Key ResponsibilitiesDefine and implement the overall test strategy and approach. Establish quality metrics, testing objectives, and success criteria. Develop comprehensive test plans aligned with programme objectives and delivery timelines. Lead and coordinate all testing activities throughout the project lifecycle. Manage testing resources and ensure testing activities are delivered on schedule. Identify, manage, and remove blockers impacting testing progress. Proactively monitor and mitigate testing risks and issues. Oversee defect management, ensuring issues are documented, prioritised, and resolved effectively. Produce clear and actionable reporting on testing progress, quality metrics, risks, and release readiness.Drive continuous improvement across testing processes and quality assurance practices. Essential ExperienceProven experience as a Test Lead, QA Lead, or Senior Test Manager. Experience delivering testing within a UK public sector and/or highly regulated environment. Strong understanding of Agile delivery methodologies and principles. Demonstrable experience creating and executing test strategies and test plans. Strong stakeholder engagement and communication skills. Experience providing test reporting and release recommendations to senior stakeholders. Proven track record in defect management and quality assurance governance. Desirable SkillsAgile certifications or advanced Agile delivery experience. Experience using ServiceNow. Healthcare, NHS, or wider public sector programme experience.Travel Requirements
Occasional travel to Leeds, London, and Exeter for quarterly planning events, workshops, and stakeholder meetings. Some overnight stays may be required.

Apply Now
If you are a proactive Test Lead with a passion for quality, delivery excellence, and stakeholder engagement, we'd love to hear from you. Join us in delivering impactful digital solutions that make a real difference.
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Role: ServiceNow Developer 
Type: Contract (Inside Ir35)
Location: Remote (Occasional travel in office)
Duration: 6 months

Role Overview
We are seeking a talented ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England's digital transformation initiatives. The successful candidate will be responsible for designing, developing, configuring, and optimising ServiceNow solutions that improve business processes, enhance user experience, and increase operational efficiency.
Working closely with business stakeholders, architects, QA teams, and product owners, you will analyse requirements, develop innovative solutions, implement platform enhancements, and ensure delivery aligns with ServiceNow best practices and organisational objectives. 

Key ResponsibilitiesUnderstand business requirements and translate them into effective ServiceNow solutions.Design, develop, configure, and customise the ServiceNow platform.Create Proof of Concepts (POCs) to validate proposed technical solutions.Deliver enhancements that streamline and automate business processes.Implement ServiceNow best practices, coding standards, and development guidelines.Support architectural improvements, integrations, and new module implementations.Build and maintain reports, dashboards, and performance analytics.Collaborate with QA teams to ensure quality and successful deployment.Identify opportunities for innovation, automation, and future platform improvements.Work within Agile delivery methodologies, participating in sprint ceremonies and continuous improvement initiatives. Required Skills & Experience EssentialStrong hands-on experience with the ServiceNow platform.Proven experience in ServiceNow development, configuration, and customisation.Deep understanding of ServiceNow capabilities and platform architecture.Experience delivering solutions within UK Public Sector and/or regulated environments.Knowledge of:IT Service Management (ITSM)Customer Service Management (CSM)Experience implementing and supporting ServiceNow Now Assist capabilities.Strong understanding of Agile methodologies and delivery practices.Experience integrating ServiceNow with third-party systems and services.Excellent communication and stakeholder management skills.Ability to analyse complex business requirements and develop scalable solutions. DesirableNHS or wider healthcare sector experience.Experience with additional ServiceNow modules.DevOps and CI/CD experience.Knowledge of workflow automation and AI-enabled solutions.Advanced Agile certifications or experience. QualificationsServiceNow Certified System Administrator (CSA) preferred.ServiceNow Certified Application Developer (CAD) desirable.ServiceNow certifications in ITSM, CSM, or related modules.Relevant degree or equivalent professional experience. Personal AttributesStrong analytical and problem-solving skills.Ability to work independently and as part of a collaborative team.Proactive approach to continuous improvement and innovation.Strong customer and service-focused mindset.Ability to manage multiple priorities in a fast-paced environment. Travel Requirements
Occasional travel to client locations in Leeds, London, and Exeter for quarterly planning events, workshops, and stakeholder meetings. Some overnight stays may be required.

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Head of Salesforce (Contract) – Charity Sector | Outside IR35 | £400 per day

Location: Hybrid - London x2 days per week 
Rate: £400 per day
Contract Length: 3 Months
IR35 Status: Outside IR35

I'm working with a really exciting charity organisation seeking an experienced Head of Salesforce to lead the development of a Salesforce Centre of Excellence and help maximise the value of their Salesforce investment across the organisation.

This is a key leadership role within a transformation programme, focused on strengthening governance, driving best practice, and building internal capability within a Salesforce Nonprofit Success Pack (NPSP) environment.

The Role
As Head of Salesforce, you will work closely with senior stakeholders to establish and embed a Salesforce Centre of Excellence, creating scalable processes, governance frameworks, and operating models that support future growth and adoption.
A significant focus will be on enhancing the charity's grant management, monitoring, and reporting capabilities, ensuring Salesforce is effectively supporting programme delivery, impact measurement, and funding outcomes.

Key ResponsibilitiesDesign and implement a Salesforce Centre of Excellence (CoE)Establish governance, standards, and best practice across the Salesforce platformProvide strategic leadership for the organisation's Salesforce roadmapOptimise and enhance the Salesforce NPSP ecosystemReview and improve grant management processes and system utilisationDevelop effective monitoring, evaluation, and reporting frameworksEngage with senior stakeholders to understand business requirements and prioritiesSupport knowledge transfer and capability building across internal teamsDrive user adoption and continuous improvement initiatives
Essential ExperienceProven experience in a Head of Salesforce, Salesforce Lead, Salesforce Programme Lead, or Salesforce Architect capacityStrong expertise within Salesforce Nonprofit Success Pack (NPSP)Experience establishing or maturing a Salesforce Centre of ExcellenceDemonstrable track record delivering Salesforce solutions within the charity or not-for-profit sectorStrong understanding of grant management, funding processes, monitoring, and reporting requirementsExcellent stakeholder management and communication skillsExperience driving platform governance, adoption, and strategic change
Desirable ExperienceExperience with Salesforce Nonprofit CloudKnowledge of fundraising, programme delivery, and impact reporting processesSalesforce certifications (Administrator, Advanced Administrator, Business Analyst, Architect, or equivalent)
If this role looks of interest to you then I would love to arrange a call. Please send over your most up to date CV & I'll give you a call if you look like a good fit.  Read less

Role: Finance & Procurement Business Analyst 
Location: London (Hybrid)
Security Clearance: Active SC Clearance Required 
Type: Contract (Inside IR35)

About the Role
We are seeking an experienced Finance & Procurement Business Analyst to support a major digital transformation programme within an international defence and innovation organisation.
This role will focus on the analysis, optimisation, and implementation of finance and procurement processes using Microsoft Dynamics 365 Finance & Operations (D365 F&O) and the Microsoft Power Platform. You will work closely with business stakeholders, functional consultants, and technical teams to deliver ERP solutions that improve operational efficiency and support organisational objectives.

Key ResponsibilitiesAnalyse and document current finance and procurement business processes.Facilitate stakeholder workshops and requirements gathering sessions.Translate business requirements into functional specifications and user stories.Support Dynamics 365 Finance & Operations implementation and enhancement activities.Assist with system configuration, testing, data migration, and User Acceptance Testing (UAT).Collaborate with project managers, developers, and solution architects to ensure successful delivery.Support Agile/Scrum ceremonies and project delivery activities.Create process documentation, user guides, and training materials.Drive user adoption through change management and stakeholder engagement.Support the use of AI-enabled tools for requirements capture, process improvement, and business analysis activities. Essential Skills & ExperienceProven experience as a Business Analyst within Finance, Procurement, or ERP transformation programmes.Strong hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O).Experience with the Microsoft Power Platform (Power Apps, Power Automate, Power BI).Strong background in requirements gathering, process mapping, and business process improvement.Experience supporting ERP implementations from initiation through to go-live.Knowledge of finance and procurement business processes.Experience with UAT planning and execution.Excellent stakeholder management and communication skills.Experience working within Agile/Scrum environments.Active SC Clearance or ability to maintain clearance.Eligible to obtain NATO Secret Clearance. Desirable SkillsMicrosoft Certified: Dynamics 365 Finance Functional Consultant Associate.PRINCE2, Agile, Scrum Master, or PMP certification.Experience working within Government, Defence, NATO, or highly regulated environments.Understanding of AI, automation, and agentic workflow solutions.Experience with large-scale ERP transformation programmes.
Interested?
If you are an SC-cleared Business Analyst with strong Dynamics 365 F&O experience and a background in finance and procurement transformation, we'd love to hear from you. Read less

Role: Finance Solution Architect 
Location: South Coast (Hybrid – 1 day per week onsite)
Type: Contract (Outside IR35)
Duration: 6 months

Role Overview: 
We are looking for an experienced Finance Solution Architect to support a major Workday transformation programme. This is an exciting opportunity for a highly skilled architect with strong finance domain expertise and proven experience delivering solutions within Workday environments.
The successful candidate will play a key role in shaping the future-state finance architecture, ensuring business requirements are translated into scalable, efficient, and best-practice solutions.

Key ResponsibilitiesLead the design and delivery of finance solution architecture within a Workday environment.Partner with Finance, Technology, and Business stakeholders to define future-state processes and capabilities.Translate business requirements into robust, scalable solution designs.Provide expert guidance on Workday Financial Management, reporting, integrations, and data architecture.Ensure solutions align with enterprise architecture standards and business objectives.Support implementation partners and internal delivery teams throughout the project lifecycle.Identify risks, dependencies, and optimisation opportunities across finance systems and processes.Drive best practices across finance transformation and ERP architecture.Skills & Experience RequiredProven experience as a Solution Architect within finance transformation programmes.Strong experience delivering one or more Workday implementations, ideally including Workday Financial Management.Deep understanding of finance processes, operating models, and finance systems.Experience designing integrations and managing data flows across enterprise applications.Strong knowledge of cloud-based ERP platforms and enterprise architecture principles.Excellent stakeholder management, communication, and influencing skills.Ability to engage effectively with senior business and technical stakeholders.Desirable ExperienceWorkday Financial Management certification or extensive practical experience. 9 Experience within large-scale transformation programmes.Exposure to retail or customer-focused organisations.Understanding of reporting, analytics, and finance data architecture.
Apply Now If you are an experienced Finance Solution Architect with strong Workday expertise and are available for your next contract opportunity, we would love to hear from you. Read less

Role: Lean Six Sigma Consultant
Type: Contract (Inside IR35)
Duration: 6 months
Location: Stratford, London, UK (Hybrid)

About the Role
We are seeking an experienced Lean Six Sigma Business Transformation Consultant to join a high-profile Primary Market Oversight transformation programme within a leading Financial Services organisation.
This role will play a key part in reviewing and enhancing business processes, operating models, governance frameworks, and data management capabilities to support the effectiveness and competitiveness of the UK market.
You will work closely with business stakeholders to assess current-state operations, identify improvement opportunities, and design future-state processes that deliver greater efficiency, stronger controls, enhanced data quality, and regulatory compliance.
This is an excellent opportunity for a strong Lean Six Sigma practitioner who thrives in complex, regulated environments and has a proven track record of driving sustainable business transformation.

Key Responsibilities
Lead assessments of current-state business processes across multiple functions.Identify process inefficiencies, operational risks, bottlenecks, control gaps, and data quality challenges.Facilitate workshops, interviews, and stakeholder engagement sessions to gather requirements and validate findings.Apply Lean Six Sigma methodologies to drive process optimisation and operational excellence.Design future-state processes that improve efficiency, governance, scalability, and regulatory compliance.Develop Target Operating Model (TOM) recommendations, including process ownership, governance structures, and control frameworks.Identify and prioritise quick wins, medium-term improvements, and strategic transformation initiatives.Assess automation opportunities and recommend process digitisation solutions.Enhance data governance, reporting, and information management capabilities.Produce high-quality process maps, gap analyses, recommendations, and executive-level presentations.Develop practical implementation roadmaps and change plans to support successful delivery.Work collaboratively with senior stakeholders to build consensus and drive adoption of new ways of working.
Required Experience

Essential
Proven experience delivering Lean Six Sigma-led transformation programmes.Lean Six Sigma Green Belt or Black Belt certification.Strong background in process improvement, process re-engineering, and operational excellence.Experience designing and implementing Target Operating Models (TOMs).Expertise in current-state and future-state process mapping.Strong stakeholder management and workshop facilitation skills.Experience identifying governance, risk, and control improvements.Ability to translate complex business challenges into practical recommendations and solutions.Excellent communication and presentation skills.Experience working within complex and highly regulated environments.
Highly Desirable
Financial Services experience.Capital Markets or Market Oversight experience.Regulatory change or compliance transformation experience.Data governance and data quality improvement experience.Business transformation consulting background.
Key Skills
Lean Six Sigma (Green Belt / Black Belt)Process ImprovementBusiness TransformationOperational ExcellenceTarget Operating Model (TOM)Process Mapping & AnalysisStakeholder ManagementWorkshop FacilitationGovernance, Risk & ControlsData GovernanceRegulatory ComplianceContinuous ImprovementBusiness Process Re-engineeringChange ManagementFinancial Services
Apply Now
If you are a result driven Lean Six Sigma professional with a passion for business transformation and process excellence, we'd love to hear from you. Read less

Business Architect | Financial Services | £500 | Inside IR35 | 6 Months Initial | Hybrid Remote
 
We’re recruiting for an experienced Business Architect for a 6-Month contract role with likelihood of extension. This position will play a vital part in supporting one of our key clients ongoing financial services and regulatory projects. This position is determined as Inside IR35 paying circa £500 per day and is offered on a hybrid remote basis requiring 1-2 days per week of onsite work in Stratford.
 
Key Requirements
 
Proven Business Architect experience delivering change within complex organisations.Strong Financial Services or highly regulated industry transformation background.Excellent stakeholder management skills across senior business and technology teams.Experience designing Target Operating Models for large-scale transformation programmes.Strong workshop facilitation skills driving consensus and business outcomes.Demonstrable experience completing Architecture Impact Assessments and governance activities.Knowledge of business architecture frameworks and enterprise modelling tools.Professional certifications preferred, including BCS, CBA or equivalent qualifications.
If this Financial Services Transformation Business Architect role sounds like a good fit and you’d like to know more, please apply with your most up‑to‑date CV and I’ll be in touch.
 
Business Architect | Financial Services | £500 | Inside IR35 | 6 Months Initial | Hybrid Remote Read less

D365 Functional Consultant (Integration Focus) - OUTSIDE IR35 - Hybrid working London & WFH

We're supporting a growing business undertaking a key CRM and business systems transformation programme. This Outside IR35 contract will focus on optimising Mercury CRM and Microsoft Dynamics 365, redesigning approval workflows, improving automation and reporting, and delivering a critical Mercury-to-Tempest finance integration project.
The successful consultant will bring hands-on experience of CRM configuration, workflow automation, systems integration, data migration and business process improvement. You'll work closely with operational, finance and technology stakeholders to deliver meaningful change, improve internal capability and reduce reliance on external CRM support.

EssentialMicrosoft Dynamics 365 CE administration or functional consulting experienceCRM workflow and approval process redesignCRM-to-finance system integration project deliveryData migration, validation and reconciliation experienceProcess mapping and business analysis skillsPower Automate and Power Apps experienceUAT, go-live and cutover supportStakeholder engagement across operations, finance and sales teamsHighly DesirableMercury CRM experienceRecruitment technology sector experienceTempest experienceSourceWhale experienceReporting and dashboard developmentKnowledge of recruitment compliance workflowsIf you're interested in this role please send your cv to [email protected] Read less

Contract Data Architect - Retail 
Opus have partnered with a leading Tech Consultancy to support them in their need for a seasoned Data Architect with recent domain knowledge gained within the retail sector. You'll be supporting on a major programme of work focused on the end-to-end implementation of Blue Yonder, a supply chain management system / solution.  
Pay Rate: £575 per day, Outside IR35
On-site Presence: 2 days per week in London Offices 
Project Length: 6 months (program scope likely to yield extension after this) 
Start Date: ASAP

Contractor Specification: 
Proven (6 years') contracting experience as a Data Architect / Senior Data ArchitectMinimum of 2 (ideally recent) years' of retail project / programme experience Strong retail supply chain related experience Deep understanding of WMS (warehouse management systems)Strong implementation expertise with a broad, modern tech stack Excellent stakeholder management with proven experience collaborating with developers, engineers and platform engineers to refine LLDs as part of the delivery lifecycle Ability to influence suppliers and engineers to make implementation suggestions and recommendations Nice to have:
 Experience with Blue Yonder, ideally, you'll have been instrumental working on the end-to-end implementation.  
Please apply now to register your interest. 
Thanks,
Adam Akhtar | Opus Recruitment Solutions Read less