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Role: Business Consultant
Location: Dunstable (Hybrid - 1 day per week onsite)
Type: Contract (Outside IR35)
Duration: 3 months 
The Opportunity
We are seeking an experienced Business Consultant/Analyst to join a high-performing AI delivery team supporting a major hospitality and retail transformation programme.
This is a unique opportunity to work at the intersection of business strategy, AI innovation, and technology delivery, helping shape and validate AI-driven solutions that deliver measurable value for customers, operations, and commercial performance. Working within a cross-functional delivery cell, you will act as the primary business-value and discovery lead, ensuring every proof-of-value and AI initiative is driven by business outcomes rather than technology alone.
As the Business Consultant, you will work closely with Delivery Managers, Engineers, Product stakeholders, and business teams to define problems, shape hypotheses, establish success metrics, and evaluate outcomes throughout the delivery lifecycle.
You will play a critical role in gathering requirements, interpreting business feedback and operational data, and ensuring key delivery decisions are supported by clear evidence and measurable value.
Unlike a traditional Business Analyst, this role requires strong AI literacy, commercial thinking, and the ability to operate effectively within modern agile engineering teams.

Key ResponsibilitiesLead business discovery activities across AI and digital transformation initiativesWork closely with engineering teams to translate business challenges into solution hypothesesDefine business objectives, success criteria, KPIs, and value measures for proofs of valueFacilitate workshops, stakeholder interviews, and requirement-gathering sessionsCapture, document, and prioritise business requirements and user needsAnalyse user feedback, operational metrics, and solution telemetry to assess effectivenessSupport decision-making at delivery stage gates through evidence-based recommendationsCollaborate with Product, Delivery, and Engineering teams to ensure alignment between business outcomes and technical deliveryIdentify risks, dependencies, and opportunities throughout the delivery lifecycleChampion customer, operational, and commercial outcomes within the squadRequired Experience EssentialProven experience in a Business Consultant, Business Analyst, or similar business transformation roleStrong background working within Agile delivery teams and engineering squadsExperience collaborating closely with software engineers and technical stakeholdersExcellent requirements gathering, stakeholder management, and facilitation skillsStrong analytical and problem-solving capabilitiesAbility to operate effectively in a fast-paced, evolving environmentExceptional communication and influencing skillsCritical Requirement Strong AI literacy is essential.
You should have a solid understanding of:
Generative AI and Large Language Models (LLMs)AI-assisted business processesAI use case discovery and evaluationMeasuring AI solution effectiveness and business valueRisks, limitations, and governance considerations associated with AI technologiesDesirable ExperienceRetail industry experienceHospitality industry experienceDigital transformation programmesProof of Concept (PoC) and Proof of Value (PoV) delivery environmentsCustomer experience, operational efficiency, or commercial optimisation initiatives
Apply Now
If you are an experienced Business Consultant with strong Agile delivery experience and excellent AI literacy, looking to contribute to innovative AI-driven transformation programmes, we'd love to hear from you. Read less

Outside IR35 | Remote | Long-Term Engagement

I'm currently supporting a business that is looking to strengthen its Dynamics 365 Business Central capability with the appointment of an experienced Techno-Functional Consultant.

This is an excellent opportunity for someone who enjoys operating across business analysis, functional consulting and hands-on Business Central development, acting as the bridge between business stakeholders and technical teams.

The organisation is looking for an individual who can take ownership of requirements, drive system improvements and deliver ongoing enhancements within an evolving Business Central environment.

Key ResponsibilitiesGather and document business requirementsWork closely with stakeholders to understand and improve business processesConfigure and optimise Business Central functionalityTranslate requirements into functional and technical specificationsDesign and deliver Business Central enhancements and customisationsDevelop and maintain AL extensionsSupport integrations and ongoing platform developmentManage testing, UAT and deployment activitiesAct as a trusted SME for Business Central across the businessEssential ExperienceStrong Dynamics 365 Business Central experiencePrevious experience in a Techno-Functional, Functional Consultant or Solution Consultant roleProven experience supporting Business Central implementations, upgrades or optimisation projectsStrong understanding of:FinanceSales Order ProcessingInventory ManagementWarehouse OperationsOperational WorkflowsExcellent stakeholder management and requirements gathering skillsTechnical RequirementsHands-on AL Development experienceExperience building and maintaining Business Central extensionsExperience delivering Business Central customisationsStrong understanding of Business Central architectureExperience working with APIs and integrationsAbility to troubleshoot and resolve application issuesComfortable working closely with developers and external delivery partnersDesirable SkillsPower AppsPower AutomatePower PlatformAzure ServicesSQLPrevious experience within complex operational or project-driven environmentsWhat's on Offer?Outside IR35 engagementFully remote workingInitial 3-5 days per week requirementLong-term opportunity with the potential to move into an ongoing retained engagementOpportunity to become the go-to Business Central SME within the businessImmediate project exposure and ownership of future enhancementsIdeal Background: We're looking for someone who is equally comfortable running stakeholder workshops, documenting requirements and getting hands-on within Business Central through AL development, extensions and customisations. This is not a pure developer role and not a purely functional position, but a genuine techno-functional opportunity. Read less